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add chat to your website

Pre chat form 

This option allows you to customize the pre-chat form.

 

You can add multiple fields in the pre-chat window like visitor's name, email, phone number etc.

 

Login to control panel and click on the customize Pre Chat Form under Visitor window Customization.

 

 

To Customize Pre Chat Form:

  • Login into Control Panel.
  • Click on Customize Pre Chat Form under Customize Visitor Window in the Control Panel.
  • This will open Manage Customized Pre-chat Form in Visitor Window Language Profiles.
  • Choose the option in the preferred language profile.
  • This will open the Customize Pre Chat Form page.

 




 

Customize:

 

Click on Customize to change Pre Chat form, which is on the top right side.

 

You can set a title and customize the text of Submit button and Reset button accordingly.

 

You can set the height and width of the window as per your preferences.