loading Loading...
add chat to your website

Pre chat form 

This option allows you to customize the pre-chat form.


You can add multiple fields in the pre-chat window like visitor's name, email, phone number etc.


Login to control panel and click on the customize Pre Chat Form under Visitor window Customization.



To Customize Pre Chat Form:

  • Login into Control Panel.
  • Click on Customize Pre Chat Form under Customize Visitor Window in the Control Panel.
  • This will open Manage Customized Pre-chat Form in Visitor Window Language Profiles.
  • Choose the option in the preferred language profile.
  • This will open the Customize Pre Chat Form page.





Click on Customize to change Pre Chat form, which is on the top right side.


You can set a title and customize the text of Submit button and Reset button accordingly.


You can set the height and width of the window as per your preferences.








Related Articles:

Customize Offline Message
Auto Chat Invitation
How to Set up the Maximum Wait Time?