How to Add ProProfs Live Chat to WHMCS
The WHMCS is one of the largest providers of frequent billing software for customer support services. It can recognize a registered client and get direct access to their ticket, profile, and other specific information from the chat interface. The chats are logged under WHMCS ticket history; it can detect if a site visitor is logged into your WHMCS installation and hence provides links to diverse WHMCS functionality. The link allows opening the WHMCS web area to view a client's summary, view orders, manage products and services, invoices, emails, view, or edit support tickets.
Benefits of WHMCS & Live Chat Integration:
- You can send high quality, customized, and professional invoices.
- PDF versions can be attached, including invoice notification and payment reminder notices.
- You can invoice or bill your customers in multiple currencies.
Step 1: Log in to your ProProfs Live Chat Account. Navigate to Settings >> Integration. Enable WHMCS Integration.
Step 3: Enter Your User ID, Password, and WHMCS API URL (Example: http://yourdomain.com/includes/api.php) then click on Save.
Step 4: You have successfully integrated ProProfs Live Chat with. Now, you will get all the Live Chat Transcript into WHCMS in the form of tickets.