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add chat to your website

How to Add ProProfs Live Chat to Joomla

 

Joomla is a well-known Content Management System (CMS) and enables the hosting of various web content. Adding ProProfs Live Chat to your Joomla-powered website allows you to personalize your customer service and provide instant support.

 

Here's how you can integrate ProProfs Live Chat with Joomla:

Step 1:  Log in to your ProProfs Live Chat account and navigate to Settings.

 

Step 2: Locate and click on Installation, then click Copy to Clipboard to copy the chat Installation code.

 

Copy the chat Installation code

 

Step 3:  Click Here to download the plug-in application. Right-click the ProProfs Live Chat zip file and Unzip the live chat plug-in to proceed further.

 

Unzip the live chat plug-in

 

Step 4: Navigate to mod_proprofschat to find a text file of “chatcode.txt.”

 

Navigate to mod_proprofschat

 

Step 5: Open the file to paste the ProProfs Live Chat code to it, save the file after implementing the changes.

 

Open the file to paste the ProProfs Live Chat code

 

Step 6: Go to the main folder (mod_proprofschat), Right-click the folder, hover on Send to >> Select Compressed (Zipped) folder. Congrats! You have successfully executed your ProProfs Live Chat plug-in.

 

Make the Compressed Zip

 

Step 7: Log in to your Joomla admin account.

 

Log in to your Joomla admin account

 

Step 8: Navigate to Extensions >> Manage, and click Install.

 

Navigate to Extensions and select Manage, and click Install.

 

Step 9: Browse the plug-in you have downloaded and edited, and upload the “mod_proprofschat.zip” file.

 

Browse the plug-in you have downloaded

 

Step 10:  After the successful upload of the module, navigate to Extensions >> Modules. Select the ProProfs Live Chat Module and click Edit.

 

Select the ProProfs Live Chat Module and click Edit

 

Step 11:  In the menu options, selects the Module section. Choose the position, status, access, and ordering of the module where you want to display the Live Chat on your Joomla website. Click Save to secure and implement the settings and publish the module.

 

Choose the position where you want to place Live Chat

 

Step 12:  Refresh your website to check the ProProfs Live Chat enabled on your Joomla website.

 

Refresh your website to check the ProProfs Live Chat