How to Add a Company Logo to the Chat Window
ProProfs Live Chat allows you to upload your company logo and make your chat more credible. Adding your branding to the chat window provides your visitors an intimate feel like they are actually conversing with the brand.
In addition to adding your logo, you can use several different tools when trying to raise your brand awareness and one of those tools is the Chat Window Customization.
Step 1: On your ProProfs Live Chat dashboard, click Settings.
Step 2: As you arrive inside the Theme section under the Chat Window option, scroll down to the Logo option. Click on the Browse button to upload your company logo. Finally, click Save once you're done.