FogBugz Integration

FogBugz is a leading bug tracking system to help developers and teams roll out software by meeting deadlines, cooperating with teammates, maintaining control of the projects and integrating with source control. It also helps you eliminate hidden risks, make clear decisions and estimate your projects appropriately.

 

Extend your FogBugz's capability with ProProfs integration

ProProfs offers a powerful and easy to use chat solution to help organizations provide most convenient chat support service to their customers. With ProProfs Chat and FogBugz integration; you can reply instantly to common problems through chat. Live chat solution from ProProfs comes with a flexible pricing option to enable you to opt for the most fitting choice for your business.

 

How to integrate ProProfs with FogBugz?

Our chat solution has helped many organizations to deliver excellent customer support service through live chat consistently. Integrating ProProfs Chat with other systems is so easy and quick. It offers a prompt Add-on to set up live chat facility into your FogBugz system. You just follow the below steps, and you are all set to start managing chat in your FogBugz CRM system.

 

Step 1. First download API library for FogBugz and make a script using that library. Upload the script file and library file on your server.

 

Step 2. Now Login into ProProfs control panel and go to “3rd Party Integration” Option

 

 

Step 3. Enter API Script URL into chat transcript and offline messages (Host Name and script path)

 

 

 

Step 4. Click on Save Change

 

Step 5. Now Login into your FogBugz CRM account and able to see the transcript as new cases.