How to Integrate FogBugz With ProProfs Live Chat
ProProfs Live Chat and FogBugz integration offer a prompt Add-on to set up a live chat facility into your FogBugz system. Just follow the steps below and you are all set to start managing chat in your FogBugz CRM system.
Step 1: Download the API library for FogBugz and make a script using that library. Upload the script file and library files on your server.
Step 2: Access your ProProfs Chat dashboard and go to Settings >> Advanced >> API. Then do the following:
1. Go to the tab Chat Transcripts.
2. Enable the setting Post Chat Transcript.
3. Enter the Host and the Script Path.
4. Select a Port. Once you're done, save.
Step 3: Now Login into your FogBugz CRM account and notice the transcripts as new cases.