How to Add ProProfs Live Chat to Drupal Ver 6.X & 7.X Website

Provide instant chat support and enhance your overall customer service by integrating ProProfs Live Chat with your Drupal-powered website.

Here's how you can integrate ProProfs Live Chat with Drupal:

Step 1: On your ProProfs Live Chat dashboard, click Settings. Then go to Installation and click Copy to clipboard to copy the Live Chat installation code.

Copy the Live Chat installation code.

Step 2: Download the ProProfs Live Chat module.
Download the Module file for Drupal-6.xxx.
Download the Module file for Drupal-7.xxx.

Then right-click on the module’s zip file and unzip the ProProfs Live Chat module to proceed further.

Unzip the ProProfs Live Chat module

Step 3: Follow the path proprofschat-drupal7 >> proprofschat and open the file chatcode.txt for editing.

Open the file chatcode.txt for editing

Paste the ProProfs Live Chat installation code in the file chatcode.txt and save it.

Paste the ProProfs Live Chat installation code

Step 4: Copy and paste the proprofschat folder into the following path: drupal >> sites >> all >> modules.

Copy and paste the proprofschat folder

Navigate to modules and checkmark ProProfs Live Chat and click Save configuration.

Checkmark ProProfs Live Chat

Step 5: Then navigate to Structure >> Blocks.

Navigate to Structure and Select Blocks

Navigate to Blocks >> Disabled section and find ProProfs Chat.

Find ProProfs Chat

Finally, set the position for your ProProfs Live Chat icon. Congratulations, ProProfs Chat has been successfully added to your Drupal version 6.x or 7.x website.

Set the position for your ProProfs Live Chat icon

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