How to Add ProProfs Live Chat to Drupal Ver 6.X & 7.X Website
Provide instant chat support and enhance your overall customer service by integrating ProProfs Live Chat with your Drupal-powered website.
Here's how you can integrate ProProfs Live Chat with Drupal:
Step 1: On your ProProfs Live Chat dashboard, click Settings. Then go to Installation and click Copy to clipboard to copy the Live Chat installation code.
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Step 2: Download the ProProfs Live Chat module.
Download the Module file for Drupal-6.xxx.
Download the Module file for Drupal-7.xxx.
Then right-click on the module’s zip file and unzip the ProProfs Live Chat module to proceed further.
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Step 3: Follow the path proprofschat-drupal7 >> proprofschat and open the file chatcode.txt for editing.
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Paste the ProProfs Live Chat installation code in the file chatcode.txt and save it.
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Step 4: Copy and paste the proprofschat folder into the following path: drupal >> sites >> all >> modules.
Navigate to modules and checkmark ProProfs Live Chat and click Save configuration.
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Step 5: Then navigate to Structure >> Blocks.
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Navigate to Blocks >> Disabled section and find ProProfs Chat.
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Finally, set the position for your ProProfs Live Chat icon. Congratulations, ProProfs Chat has been successfully added to your Drupal version 6.x or 7.x website.
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