How to Integrate ProProfs Chat with BigCommerce
BigCommerce is a SaaS e-commerce platform for online businesses. Combining it with the ProProfs Chat further strengthens your customer-centric services such as instant and personalized communication as well as lead generation.
Step 1: On your ProProfs Chat dashboard, go to Settings >> Installation and copy the Live Chat installation code.
Step 2: Log in to the admin panel of your BigCommerce store. Navigate to Storefront >> My Themes and click Customize to edit the theme.
Step 3: Under Page Builder, there are several widgets available. Drag the HTML widget as indicated in the screenshot below.
Step 4: Paste the Live Chat installation code here (in the box on the left), click Save HTML and then save the overall changes.
Step 5: Go to your BigCommerce online store and you can see the ProProfs Chat icon there.