Announcements & Greetings Report

The announcements & greetings report where you can see the details of all the monthly announcements and greetings you have sent to your website visitors.

 

Here's how you can access the visitor reports:

Step 1: Navigate to the Reports >> Announcements & Greetings.

 

Announcements & Greetings Report

 

Below is a graph showing the monthly announcements as well as how many of them were clicked and ignored by your visitors.

 

Announcement graph in Live Chat report

 

In the graph shown above, the green bar represents the total number of announcements made in a month while the blue bar shows how many of them were clicked by your visitors, and the red bar displays the number of announcements that were ignored (closed).

 

The same data is also displayed in a table, as shown below:

 

Announcement table in Live Chat report

 

Below, another graph shows the details of the greetings sent by you to your website visitors in a month. Similar to the graph above, the green bar represents the total number of greetings, the blue bar shows how many of them were clicked, and the red bar displays the number of greetings that were ignored.

 

Greetings graph in Live Chat report

 

The same data is also shown in a table, as shown below:

 

Greetings table in Live Chat report

 

 

 

 

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