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add chat to your website

How to Integrate X-Cart With ProProfs Chat


Build a delightful experience for your eCommerce shoppers with ProProfs Live Chat for X-Cart. Help your prospects get answers to their questions related to product details and availability instantly by adding a live chat to your X-Cart website.


Here are some key benefits of integrating ProProfs Live Chat with your eCommerce website on X-Cart:

  • Upsell and cross-sell products to boost sales for your eCommerce business by adding a live chat to your website. All you have to do is share deals, offers, and discounts as announcements using ProProfs Chat.
  • Easily close sales faster by triggering a chat in strategic moments. It is possible when your operators get to monitor visitors in real-time. Once they see what pages a visitor has browsed, it becomes simpler to understand their purchase intent and can be approached accordingly using features like chat greetings.
  • Integrate live chat to capture more leads for your eCommerce business. You can easily improve lead quality by enabling the pre-chat form on your chat window. 


Follow these steps for ProProfs Chat and X-Cart integration:

  • Login to ProProfs control panel.
  • Click on Get Codes to Insert in Your WebPages under Codes & Graphics for Your Webpage.
  • Choose Codes for Graphics Status Display (Default).
  • Click on “Get code” option & copy those codes.
  • Login in to your X-Cart Admin Panel.

  • Go To Content→Edit Template.

  • Select your template folder (Example of template folder given below).

  • Then select the customer folder.

  • Select an appropriate file where you want to place the ProProfs code.

  • Place the code at the appropriate place.

  • Click on Save Button to reflect change.